1. Introduction

eSignSwift ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electronic signature platform.

2. Information We Collect

Information You Provide

Account information (name, email, password)
Profile information (company name, job title)
Documents you upload for signing
Signatures and form data
Payment information (processed by Stripe)

Automatically Collected Information

IP address and device information
Browser type and version
Usage patterns and interaction data
Timestamps of document activities

3. How We Use Your Information

We use your information to:

Provide and maintain the Service
Process electronic signatures
Generate audit trails for legal compliance
Send notifications about document status
Provide customer support
Improve our Service
Comply with legal obligations

4. Data Storage and Security

We use industry-standard security measures to protect your data, including:

256-bit SSL encryption for data in transit
AES-256 encryption for data at rest
SOC 2 Type II certified data centers
Regular security audits and penetration testing

5. Data Retention

We retain your documents and associated data for as long as your account is active or as needed to provide you with the Service. You may request deletion of your data at any time.

6. Data Sharing

We do not sell your personal information. We may share data with:

Document recipients you specify
Service providers (hosting, payment processing)
Legal authorities when required by law

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Opt out of marketing communications

8. Cookies

We use cookies and similar technologies to provide and improve our Service. You can control cookie settings through your browser.

9. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. GDPR Compliance

For users in the European Economic Area, we process data in compliance with GDPR. Our legal bases for processing include consent, contract performance, and legitimate interests.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: eSignSwift, Inc., San Francisco, CA